Earning Qualité Tourisme™ certification for the Château de Saint Mesmin – a 14th-century listed historical castle that is currently being restored – was quite a challenge!

With support from the Deux-Sèvres Tourism Development Agency (ADT), our certification approach primarily focused on providing a better welcome for visitors.

For reasons to apply for certification:

• Genuine professional certification for the owner of the site
• For visitors, knowledge that the reception and services provided will be top-quality
• Free publicity provided by satisfied visitors
• An opportunity to optimise service quality and the reception given visitors through an internal management process